Gates Donation Collection - In-Person Training REQUIRED
Due to the sensitive nature of the tasks that are assigned to Gates Donation Collection volunteers, volunteers are required to attend an IN-PERSON training regardless of past volunteer experience.
Gates and Gates Greeters - Eligible for ONLINE Training
If you have any questions about this training requirement, please contact the Volunteer Coordinator of the beneficiary organization you selected.
WHY AM I HERE?
- To collect donations for charities
- To welcome people to the fair
- Give basic fair information when asked
- To inform and educate people that THIS street fair is really a fun, fantasy, fetish FUNDRAISER
- To convince people to donate in exchange for a sticker
WHAT DO I DO?
- In general: Gates Donation Collection Volunteers handle the cash donations; Gates Greeters Volunteers give the stickers. Both volunteers greet Fairgoers and encourage them to donate.
- Stand inside the gates.
- UNDERSTAND HOW THE GATES CONFIGURATION WORKS! ENTER ONE PERSON AT A TIME. CONTROL TRAFFIC FLOW TO ASK FOR A DONATION.
- SMILE and be welcoming!
- Tell people that $10 is only a suggestion, but more is always appreciated.
- Sell up, and not down.
- Remind Fairgoers that all proceeds go to charities that serve their community. 100% of donations collected at the Gates fund specific and inspiring projects of our Beneficiary charities in the areas of The Arts, Health and Human Services, and Social Justice.
- You are all volunteering on behalf of a specific Beneficiary charity. Instead of listing the names of all Beneficiaries, tell Fairgoers why you are volunteering your time on behalf of your specific Beneficiary.
- Be festive...make people want to give you money
- Use sound bites (see suggestions below).
- Give stickers ONLY to people who donate. A sticker gives the bearer $2 off their drinks (beer, cocktails, and, juice) all day. People really do notice those without stickers.
- Do not reconfigure the gates/move barricades unless told to do so by the Department Supervisor or a Sister.
- Appeal to a person’s sense of goodwill, charity, etc.
- Say THANK YOU!
- Work in teams of two: Donation Collection volunteers collect donations, and Gates Greeter volunteers hands out the stickers. Stand next to each other, not ten feet away from each other. It’s much faster and easier this way...and you get to meet someone fun. Only Sisters or designated cash handlers handle change!
SOME CATCHY PHRASES THAT WORK
- Thank you for supporting your community (works on those who don’t donate as well)
- Give ‘til it hurts.
- Who thought so much fun could do so much good?
- Help support local communities/charities.
- Every Donation is a large donation.
- Be part of the in crowd, and get a sticker.
- Donate! Don’t make me spank you.
- Where would you like it?
- You’re too cute not to have a sticker
- How much change would you like? (don’t assume they only want to give $10)
IMPORTANT THINGS TO REMEMBER
- One sticker per person and ONLY to those who donate the full amount. Turn in unused stickers at the end of your shift. It is not mandatory for people to donate to enter the fair (as much as we may wish). If a person refuses to donate, they may enter. BUT NO STICKER.
- The $2 beverage discount sticker with $10 donation is good all day for beer, cocktails, and juice purchases at official Fair Beverage Booths. The beverage discount does NOT apply to water.
- You should never be alone. There will always be a security person at the gate with a radio in case of problems. If you have a problem you can’t solve on your own, feel free to ask security for help. The cops hanging out at the gates are an aid to security for all of us. Be nice to them.
- Do not leave the gate with money or leave a gate unattended. Only specific people with yellow ACCESS badges are authorized to empty your buckets. They will come on a regular basis.
- Don’t put or keep any money in your pocket, cleavage, etc., even for a minute. You should not be handling money. We don’t know you aren’t stealing and neither does the casual observer. Leave purses in coat check.
- Don’t set your bucket down; if you get tired, have your partner hold it.
- Don’t open up your bucket to make change – ask the lead Sister to do so if more change is a necessity.
- If working in the afternoon, you will be notified by security when we are stopping collections.
- Everyone deserves equal respect.
- Flirting feels good all around.
- Ask before touching! Just because they are scantily clad, doesn’t mean you have permission to touch their person.
- Sometimes you need permission to talk to a slave.
- Let couples put stickers on each other.
- Double check before slapping a sticker on chest hair, boobs, leather or latex.
- Learn the names of our beneficiaries and refer people to the signs at each gate. We REALLY want to communicate that this is a fundraiser and their Gate Donation goes to the our beneficiaries. Check out the groups here.
- Bicycles are allowed in the fair and may be checked at Bike Parking.
- Don’t get tricked into “Can you watch this? I’ll be back in a minute.” Your task is to collect donations.
- Don’t get frustrated.
- Don’t bring a bag to the gate. Things disappear. We will have a place at volunteer check in where you can check it.
- Ask gawkers/lost tourists to step aside if you are busy. Refer them to security.
- If you are at a gate where people cross in waves with a traffic signal, start your pitch while they are waiting for the light.
- HAVE FUN!
ASSUME YOU DON'T KNOW SOMEONE'S GENDER
- Use spirited, fun salutations and greetings that don't involve gendered terms
- DO: Hello, Welcome Ya’ll, Hi Folks, Hello Volunteers
- DON’T: Sir, Ma'am, Mister, Miss, Ladies and Gentleman, Guys, Gals, Hey You Guys
- If you don't know someone’s name or pronouns…
- DO: Refer to them by an article of clothing they are wearing or their Badge Name
- DON’T: Use a gender pronoun (e.g., she, her, he, him)
- It’s important to never assume someone's gender identity or pronouns if you don't personally know them.
- If someone messes up, either publicly model, gently correct them, or speak with your Shift Supervisor.
- If you mess up, apologize and move on.
If you have any questions about these training requirements, please contact the Volunteer Coordinator of the beneficiary organization you selected.