General DO's and DON'T's


  • Bring a durable water bottle (e.g., a Nalgene). We want you to stay hydrated and are seeking to reduce waste from disposable plastic water bottles.
  • Eat well before and after your shift. Check out the options in our Hospitality Tent, or make sure to have a good meal or snack before your shift.
  • Use the restroom before your shift starts. Not all roles will have the ability to leave post to use the restroom during a shift.
  • Dress appropriately. San Francisco weather may just call for all of your layers to come on and off multiple times throughout the day.
  • Wear your badge at all times. This is how you can be identified as a volunteer.
  • Refer any medical, illegal, confrontational, or other safety concerns to a member of the Security team (wearing orange vests).
  • Refer protesters, illegal vendors, and petition gatherers to Security.
  • Speak to a Security volunteer or Shift Supervisor if you feel unsafe or uncomfortable at anytime.
  • Please complete the task you were assigned to do. Sometimes, the most helpful thing to do might be to wait patiently for your next task to be assigned.
  • Bring a positive attitude and open mind. Show respect and sensitivity to everyone at the Fair.


  • Use drugs or alcohol before or during your shift. We are all counting on you to be present and discharge your duties responsibly, and would hate to have to ask you to leave.
  • Use a radio without training. Our radios reach countless people, and are critical to our communications, so unauthorized use could result in dead air and/or missed announcements.
  • Contact 911 on your cell phone. ALL emergencies should be routed through Security because we have an entire emergency team on staff at the fair. If you call 911, the city will be forced to dispatch response personnel into the fair, which may result in displacing the event.
  • Wear your name badge when not volunteering unless you are in Hospitality. We especially don’t want volunteers to be seen smoking or drinking before or after their shift while wearing their badge.
  • Hand off your name badge to anyone else. Name badges should be worn ONLY by the volunteer whose name is on it.
  • Use gendered pronouns or language (e.g., DON'T use she, he, sir, ma'am, ladies and gentlemen, guys, etc.,)
  • Be too loud in the early morning -- our neighbors are sleeping!
  • Bring dogs or children.


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